Privacy Policy
How we protect and handle your personal information
Last Updated: January 15, 2024
Introduction
LaundryFinder ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website laundrylookup.com and use our laundromat directory service.
By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our service.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through our website forms or email
- Submit business listings or reviews
- Subscribe to our newsletter or updates
- Participate in surveys or feedback forms
This information may include your name, email address, phone number, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and usage patterns:
- Log Data: IP address, browser type, operating system, pages visited, time spent on pages
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience
- Location Data: General geographic location based on your IP address (used for showing relevant laundromats)
- Device Information: Device type, screen resolution, and browser capabilities
Third-Party Information
We may receive information about laundromats and businesses from third-party sources, including:
- Google Places API for business listings and reviews
- Public business directories and databases
- User-submitted information and reviews
How We Use Your Information
We use the information we collect for various purposes, including:
Service Provision
- • Provide laundromat directory services
- • Display relevant business listings
- • Enable search and filtering functionality
- • Show location-based results
Communication
- • Respond to your inquiries
- • Send service updates
- • Provide customer support
- • Send newsletters (with consent)
Website Improvement
- • Analyze usage patterns
- • Improve website performance
- • Enhance user experience
- • Fix technical issues
Legal Compliance
- • Comply with legal obligations
- • Protect against fraud
- • Enforce our terms of service
- • Respond to legal requests
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We may share information with trusted third-party service providers who help us operate our website and provide services (e.g., hosting, analytics, email services).
Legal Requirements
We may disclose information when required by law, court order, or to protect our rights, property, or safety, or that of our users.
Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
Consent
We may share information with your explicit consent or at your direction.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Website functionality, security | Session |
| Analytics Cookies | Usage statistics, performance monitoring | 2 years |
| Advertising Cookies | Personalized ads, ad performance | 1 year |
You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security assessments and updates
- Limited access to personal information
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
Request access to your personal information and receive a copy in a portable format.
Correction
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion of your personal information under certain circumstances.
Opt-Out
Opt out of marketing communications and certain data processing activities.
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Third-Party Services
Our website may contain links to third-party websites and services. We also use third-party services that may collect information about you:
Google Services
We use Google Analytics, Google Maps, and Google Places API. These services have their own privacy policies.
Google Privacy Policy: https://policies.google.com/privacy
Advertising Partners
We may display advertisements from third-party advertising networks. These partners may use cookies and similar technologies.
You can opt out of personalized advertising through the Digital Advertising Alliance or your browser settings.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we discover that we have collected personal information from a child under 13, we will take steps to delete such information from our servers.
International Users
Our service is operated from the United States. If you are accessing our service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.
By using our service, you consent to the transfer of your information to the United States and processing in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Contact Information
Response Time
⏱️ We typically respond within 48 hours
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